The obligations of the employer are extensive upon hazards regarding threat and violence at work. A stressful treatment from a customer could be very differently experienced. Your co-workers just may be transporting equipment of theft-prone character, keys or perhaps have to pass by areas or circumstances whith noticable risk. The ruling provision is “Violence and menacees in the working environment” (Hot och våld i arbetsmiljön, AFS 1993:2) and is considered short but demanding – must as well be ruling for best security at work. Females and men usually have different threats. The training is aimed for organizing work in a way that threat and violence will not occur, or to minimize the consequences when such happens.
Examples of work categories where threat and violence appears: retail, care professions, cleaning, home care, public administration, hotel, restaurant, gas station and work in convenient stores. Also construction workers may be approached by threat, damages and violence, depending on the neighbourhood and the handling of equipment of values. The training is also aimed to give understanding and support to co-workers with threat and violence in the home environment and close relations.
The training gives conditions to plan and organise a safe environment and giving the preparedness to detect a potential violent development in a situation, in order to avoid it or to raise the alarm in time.