Conflict Managament

Violence and menaces in the working environment

Society isn’t developing. The tension is getting harder, and it affects your workplace. This training is focused on preventional actions. Everyone have the right to a safe and sound work environment.

Course information about Conflict Management

The obligations of the employer are extensive upon hazards regarding threat and violence at work. A stressful treatment from a customer could be very differently experienced. Your co-workers just may be transporting equipment of theft-prone character, keys or perhaps have to pass by areas or circumstances whith noticable risk. The ruling provision is “Violence and menacees in the working environment” (Hot och våld i arbetsmiljön, AFS 2023:2, chapter 5) and is considered short but demanding – must as well be ruling for best security at work. Women and men usually have different threats. The training is aimed for organizing work in a way that threat and violence will not occur, or to minimize the consequences when such happens.

Course goals

The training gives conditions to plan and organise a safe environment and giving the preparedness to detect a potential violent development in a situation, in order to avoid it or to raise the alarm in time.

Who is the course for?

Examples of work categories where threat and violence appears: retail, care professions, cleaning, home care, public administration, hotel, restaurant, gas station and work in convenient stores. Also construction workers may be approached by threat, damages and violence, depending on the neighbourhood and the handling of equipment of values.  The training is also aimed to give understanding and support to co-workers with threat and violence in the home environment and close relations.

Price and course length

The course coule be arranged either as half or whole day, depending on previous knowledge.

4.500 SEK per person for a one day course.

Ex. Price up to five participants, 19.000 SEK within 50 km from Gothenburg.
Optional: Tailored suited course – we deliver all over the country.

Course content

  • Work environment Act
  • Obligations and rights for both employers and employees
  • Background – statistics
  • Employers and legislation perspectives on security
  • Stress and crisis reactions
  • Legislation, provisions and the structure of law
  • Methods to create security
  • Violence escalation, scale of threats
  • Actions and behaviour  – discussion exercise
  • Scenario training
  • Conflict management
  • To organise a safe environment

Prerequisites and course matrials

Participants must be skilled in English and have some work experience.

Participant will have access to most important documents, folders and provisions when necessary. We also provide notes and pen.

Upcoming course opportunities for Conflict Management

No upcoming booked opportunities but please contact us, there are always opportunities that are not visible on the website!

Can't find a date that works for you?

If you can’t find any possible dates or locations, please feel free to ask. We are extremely flexible with our schedule and try our best to find solutions to our costumers. Contact us at info@byggsakerhet.se.

Do you have any questions?

Would you like a proposal or more information? Would you like to take the course in English? Can’t find a date that suits you?

You are more than welcome to contact Byggsäkerhet Toppnock AB – we will assist you right away!

Fredrik Brandberg – CEO and educator